Warm and Fluffy Encouragement!

Exam week is here, and our library is all abuzz with a steady stream of high school students, both stressing over, and de-stressing after their exams.  We asked our Teen Advisory Group what we could do to help with the stress of exams and they asked for “a room full of puppies”.  In response, we have called on our furry friends from the St. John’s Ambulance Therapy Dog Program.  On Thursday, January 28th, we were visited by Molly, a two year old Golden Retriever, and Buddy, a four year old Collie/Shepherd.  We are expecting some more fluffy fun on Friday at 10:00 am when Truffles comes to visit, and on Monday at 10:00 am when our friend Parker stops by!  Be sure to stop in on either day if you find yourself in need of some canine compassion.   Good luck students!

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Featured Digital Resource…Consumer Reports

Are you planning a big purchase? Not sure what brands best meet your needs and your budget? We can help with FREE access to Consumer Reports!

The Library has a print subscription that you can find in our Reading Lounge, but did you know you also have access to issues dating back to 1984 through our website? As each issue is published, it is added to the digital resource making the entire collection easily searchable to make your research fast and efficient. All you need is your Library card number, so find what you need today by visiting Consumer Reports online today!

If you have any questions, or need assistance, visit the 1st Floor Information Desk or call us at (905) 775-3328, ext. 6109.

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New DVDs

5349121637_81391dcd61_zWinter is finally settling in, so it’s time to get prepared for blizzards and snow days. Our New DVDs list is here to help you stock up on entertainment for those times when you don’t want to leave the house. Download a copy here, or pick one up next time you visit.

Photo by Lori L. Stalteri from flickr.com under Creative Commons 2.0 license
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Featured Digital Resource: Learning Express Library

Your Library card gives you FREE access to a great online resource for learning popular software applications. Learning Express Library will help you improve your skills with Microsoft Office (Word, Excel, PowerPoint, Publisher, Visio, etc.), Adobe (Photoshop and Illustrator), as well as Microsoft and Mac operating systems. Create a free account to track your progress.

Make 2016 the year you strengthen your technical skills. Visit Learning Express Library and get started today!

 

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Patron Satisfaction Survey Results

In October 2015, BWGPL conducted a Patron Satisfaction Survey.  We received over 278 completed surveys and 360 comments.  We thank everyone who took the time to tell us what you love about BWGPL and where you think BWGPL has opportunities to improve.

We learned some of the things you love about the Library include:

  • Welcoming atmosphere
  • Friendly, knowledgeable staff
  • Great children’s programs

We learned that the top 3 reasons you use the Library are:

  • To borrow materials for yourself
  • To borrow materials for your children
  • To read and relax

We also learned that areas for improvement include the following opportunities:

  • Extending library hours
  • Enhancing the display of materials
  • Enhancing the multilingual collection
  • Enhancing the promotion of programs and events
  • Scheduling of programs at times that a commuter community can attend
  • Developing partnerships that enable the Library to offer more programs and events that celebrate the diverse cultures in the community
  • Addressing some of the building concerns – heavy doors, multiple service points, temperatures in the study rooms, utilization of the Cafe area

As the new Strategic Plan is developed and approved by the Library Board, these opportunities will be considered under the operational activities that are identified for the plan.  Thank you again for your feedback.  Your comments will assist in shaping the future of the programs and services the Library offers.

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